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Customer Relationship Management (CRM)

We provides the enterprise-wide views of your customers across all communication channels and touchpoints enabling you to build enduring & profitable relationships.

  • Smart-card application for loyal membership card, debit card
  • Call-center, helpdesk, telephony
  • Web form, e-mail, chat, phone, VoIP, self-help, or face-to-face meetings
  • Analysis, marketing campaign, sales
  • Collaboration, workflow, admin, integration
  • wireless & pervasive client support, e.g. PDA, WAP, etc.

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