System Development

We are the authorized IBM Business Partner and Microsoft Certified Partner (Solution Provider). We have experienced and certified solution experts & programmers to develop the tailor-made systems for customers. We have the abilities to develop many different applications in all major programming languages (VB, C++, Java, Java Servlet, Java Bean, EJB, JDBC, JSP, ASP, VB, VC++) on different platforms and databases (WinNT/2000, Linux, Solaris, AIX, OS/400, IBM DB2, MS SQL Server, Oracle, Sybase, etc�K).

• B2B/B2C/e-marketplace & other e-business applications
• Secure online payment applications
• Supply chain management (SCM)& logistics system
• Pervasive, wireless application, e.g. WAP, PDA, etc
• Secure & strong authetication application, e.g. smart-card, finger-print recognition - Business intelligence and analysis application
• CRM application

Customer Support & Maintenance

ITOK provides free phone and email supports to the customers for ITOK software in order to maintain the Quality of Service to the customers. Beyond the free phone and email supports, ITOK offers different Support and Maintenance Programs for the clients to join for the on-site maintenance services. These programs includes:

• Phone Support
• Email Support
• Annual On-site Maintenance Program
• 7 x 24 On-site Special Support Program

Professional & Technical Training (Training Schedule)

  It would be important to equip the IT staff to administer or master the software in the client's environment. ITOK offers the intensive technical training for network administrators and IT officers to perform the configuration and administration of ITOK distributed software. With a mixture of academic materials and hands on exercises, participants should have enough knowledge on performing the system maintenance and administration. ITOK believes that skill transferring and experience sharing would help the customers fully utilize the products in their environment.